Keeping our Team & Customers safe

Face coverings


Following Victorian government directions, we expect customers to wear a face covering when they enter any of our stores. 

To help provide access to masks for as many customers as possible, we are sending tens of thousands of boxes of masks to Victorian Woolworths stores for customers to buy. We will prioritise hotspot areas, with limits in place as needed.

The Victorian Government has said face coverings don’t need to be medical grade and you can make your own mask, or use other face coverings like a scarf or bandana. There are instructions on how to make a mask on the Australian Health Department’s website.

Please always be aware of whether the face covering you use is helping to stem the flow of droplets and airborne particulates, or is protective. 



All other States & Territories

We strongly recommend that our customers and team members wear face coverings when shopping in our stores. However, this is not compulsory and you will not be refused entry for not wearing a face covering in our stores.