9 September 2021

We were notified on Thursday 9th September 2021 that a person who visited BIG W Dubbo on Sunday 5th of September between 2:15pm and 2:25pm has received a positive Coronavirus diagnosis.

NSW Health advises that anyone who has visited BIG W Dubbo during these times is a casual contact and must get tested and self isolate until they receive a negative result. If your date of exposure at this venue occurred in the last 4 days, you must get another test on day 5 from the date of exposure. Please continue to monitor for symptoms and if any symptoms occur, get tested again. 

We’re notifying customers and contacting our team members. We will continue to act in line with advice from the health authorities.

As a retailer, we already have very high standards of cleaning and hygiene in place. As an extra precautionary measure, the store is undergoing additional proactive cleaning.

While the risk of transmission to customers and team members is low, the safety and wellbeing of the local community is our priority.

Customers and team members should be assured they can continue to safely shop and work at our BIG W Dubbo store.

Anyone who has been at BIG W Dubbo since Sunday 5th of September after 2:15pm and becomes unwell in the next two weeks should contact the National Coronavirus Information Line on 1800 020 080 and get tested.

BIG W became aware of the case on Thursday 9th of September 2021 and has placed customer notifications in the store.

BIG W has special COVID-19 leave top-up provisions in place. This means our team members will not be financially disadvantaged based on their employment status or availability of personal leave if they contract COVID-19 or are required to self-isolate.


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