12 October 2020

We were notified on Sunday 11th October 2020 that a customer who visited the Carnes Hill store on 4 October 2020 has tested positive for the Coronavirus (COVID-19).

The customer visited Carnes Hill Marketplace on Sunday 4th October 2020 and attended BIG W Carnes Hill between 3:00pm - 4:30pm.

As a responsible retailer, we already have very high standards of cleaning and hygiene in place, and the store has undergone an additional deep clean.

The wellbeing of our customers, team and communities is our highest priority, and in line with public health advice, we are taking all necessary steps to ensure ongoing safety in our stores.

If you have been shopping in our store since Sunday 4th October 2020 and become unwell in the next two weeks, please contact the Department of Health hotline on 1800 020 080 or visit the Coronavirus (COVID-19) information website at health.gov.au.

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