29 October 2020
We have been notified that a customer at our Carnes Hill BIG W store has tested positive for the Coronavirus (COVID-19).
We’re notifying customers and contacting our team members. We will continue to act in line with advice from the health authorities.
As a retailer, we already have very high standards of cleaning and hygiene in place. As an extra precautionary measure, the store had an additional deep clean after hours.
While the risk of transmission to customers and team members is low, the safety and wellbeing of the local community is our priority.
Customers and team members should be assured they can continue to safely shop and work at our Carnes Hill store.
Any customers who shopped in our Carnes Hill store since Tuesday 27th October and becomes unwell in the next two weeks should make contact with the Department of Health and Human Services for advice.
The customer visited our store on Tuesday 27th October between 3:30pm and 4:30pm.