31 December 2020

We were notified on Wednesday 30th December 2020 that a person who visited the BIG W Fountain Gate VIC store on Saturday 26 December between 9:00am and 11:00am has been confirmed with a case of COVID-19.

As a responsible retailer, we already have very high standards of cleaning and hygiene in place, and the store has undergone an additional deep clean.

The wellbeing of our customers, team and communities is our highest priority, and in line with public health advice, we are taking all necessary steps to ensure ongoing safety in our stores.

VIC Health has advised that any customers who shopped in our Fountain Gate store on Saturday 26 December between 9:00am and 11:00am should get tested for COVID-19, and self isolate,  as a precautionary measure.

If you have been shopping in our store since Saturday 26 December and become unwell in the next two weeks, please contact the Department of Health hotline on 1800 020 080 or visit the Coronavirus (COVID-19) information website at health.gov.au.

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