Thursday 19 November 2020

Woolworths will reinstate purchase limits on a wide range of product categories in South Australia both in-store and online from today (19 November 2020).

The move follows an increase in demand for products across South Australian stores and the South Australian government’s announcement of new COVID-19 restrictions.

The limits will help ensure our customers have fair access to fresh food and essentials at Woolworths during the course of the restrictions.

Woolworths Supermarkets South Australian General Manager, Karl Weber said: “We understand this is an anxious time for our South Australian customers, but we encourage everyone to continue shopping as they usually would and only buy what they need.

“As an essential service, our supermarkets will remain open to support our customers’ food and grocery needs. We have plenty of stock, which will continue to flow to stores from our distribution centres.”

The safety and wellbeing of customers and team members is Woolworths’ top priority. From Thursday 19 November, Woolworths expects all customers entering its stores in South Australia to wear a face mask as per the government's directive. Face masks have been readily available to Woolworths team members nationally since April 2020 and will continue to be.

Mr Weber added: “We ask our customers to adhere to all social distancing and hygiene measures while shopping in our stores. We will have health and safety ambassadors at the front of every store to wipe down trolleys and hand sanitiser readily available for our customers. We ask customers to treat our team and each other with respect as we work through this unsettling time.”

Woolworths is working to ramp up extra online delivery capacity for customers. Woolworths' Priority Assistance service offers dedicated online delivery windows to the elderly, people with a disability, those with compromised immunity and people in mandatory self-isolation. Customers can apply for Priority Assistance at woolworths.com.au/priorityassistance.

Head to the Woolworths website to see the current range of product limits.

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